Returns & Refunds

Return Policy

30 Day Warranty

All devices sold by PayMore Cary are backed by a 7 day cash back guarantee and a 30 day warranty protecting against malfunction. Warranty does not cover physical damage to the device.


You must ship the item back to us with tracking, and place a signature on the tracking if the device is over $250 in order to receive your refund. This protects both you and PayMore Cary against mail theft.

Refund Payment

Payment will be returned after the item is returned in the same condition it was sent. All device serial numbers are logged internally to prevent fraud. Once we receive your return we will process a return payment in the form it was received. Please allow 2-3 days for the payment to process if you used a credit card.

New Items

New items will incur a 30% restocking fee if returned opened or used.